Asking for a raise. Reassigning responsibilities. Giving critical feedback to an underperforming employee. Saying “no” to a request. All difficult conversations. What are the hard conversations you need to have, but don’t, or don’t do well enough?
Difficult Conversations: How to Discuss What Matters Most is a book that rarely is more than an arm’s reach away. My copy is tattered, highlighted and post-it tabbed with years of use. The tools and techniques this book offers are ones I have found invaluable.
(In fact, we wrote a newsletter on the subject several years ago. In response to client interest, we have developed a one-day workshop that will aid you in having your toughest conversations with less stress and more success. The course deconstructs difficult conversations into manageable portions and provides practical and actionable tools to take back into the workplace or the homeplace.
We’ll start the day with examining the three conversations that are part of a difficult conversation: the “What Happened” conversation, the “Feelings” conversation, and the “What does this say about my identity” conversation. Then we’ll move forward to mapping the contribution system (wherever we are, we all contributed both good and bad), separating intention from results (“I didn’t mean to hurt anyone’s feelings.”), and how to shift the conversation from being about who is right, to a learning conversation about how to go forward from here.
An inaugural public workshop is being offered on Friday, November 12. Cost is $850 and includes all materials, course instruction, and lunch. Enrollment is limited.
Dedicated on-site workshops are also available and can be customized in length and topics to address the specific needs of your organization. For more information, please email us or give us a call at 502.895.3689.
And there’s another new workshop on the horizon…
Myers-Briggs Step II® Workshop Now Being Offered
Working in almost any organization today, chances are you have taken the Myers-Briggs Type Indicator®. You know that you are a INFP (Introversion, iNtuition, Feeling, Perception) or an ESTJ (Extraversion, Sensing, Thinking, Judgment) or one of the 14 other combinations of psychological type. The Wunderlin Company uses the MBTI® to help individuals, teams and entire organizations improve the way they communicate, learn and work. The basic MBTI® is designed help identify your natural patterns for accessing information, making decisions and relating to people.
But did you know that there is a second part (MBTI – Step 2) that helps people better understanding their unique expression of a particular personality type? The MBTI Step 2 takes each of the 8 scales from Step 1 and breaks them down into 5 sub-scales known as facets. This gives us not 4 ways in which we differ but 40!
The Wunderlin Company is pleased to announce a half-day workshop that focuses on providing a much more thorough analysis of the Step 2 data and its applications in terms of personal development, teams, organizations, conflict, coaching, emotional intelligenc, and communication.
This new workshop is being offered for the first time on Monday, August 23 from 8:00 – noon and again on Monday, October 18 and Monday, December 13. The cost of the workshop is $249 and includes the Step II diagnostic test, and course instruction.
For more information, please email us at: firstname.lastname@example.org or give us a call at 502.895.3689.
Fall Lineup Announced for Wunderlin Company Workshops
In addition to the two new workshops, we offer a whole series of workshops that mirror the services offered by The Wunderlin Company. Click on the one that will most help you polish your skills and get all the details.
Facilitating for Results
This introductory workshop provides leaders and managers with three days of experiential practice in both the skills of facilitators—asking effective questions, observing groups and making interventions—and the tools of facilitators—brainstorming, multivoting, gap analysis and others. The final day simulates a WorkOut style problem solving process.
Advanced Models for Facilitation
For the facilitator with some level of experience, our Advanced Models workshop enhances capability by working through Roger Schwartz’ Skilled Facilitator models, and introduces more sophisticated group processes such as Appreciative inquiry and Open Spaces and working on more complex team interventions. Advanced Models also customizes to the specific needs and requests of workshop participants with plenty of time for problem solving, Q&A and practice sharing with our very experienced and skilled faculty.
Often at the end of a coaching process, our clients will see the value in cascading the approaches of the one-on-one coaching process to a broader population of leaders. Coaching as Leadership Skill provides over two days the practice required to significantly improve manager’s effectiveness in communicating with and developing their associates.
Customized Leadership Development
We have also customized this workshop for several clients to specifically support their leadership development needs.
We all spend so much time in meetings… and almost universally find the majority of meetings to be a poor use of time. This half day workshop provides nine practical and immediately applicable practices for improving meeting effectiveness.
Discover Your Strengths and Put Them to Work
Building on Marcus Buckingham’s book Now Discover Your Strengths, this team building workshop enables teams to look at their collective and individual strengths and reorient both their work allocation and leadership development.